Confidentiality policy

1. Introduction

This privacy policy explains how we collect and process your personal data based on how you use our website at http://www.nstrad.be.

In providing us with your data, you warrant that you are older than 13 years of age.

NSTRAD SRL (limited liability company) is the data controller responsible for your personal data and the processing thereof (hereinafter referred to as “we”, “our” or “our”).

Contact details

Legal entity’s full name: NSTRAD SRL

Company’s contact details:
Address:

NSTRAD SRL
Rue du Château 35
6224 Wanfercée Baulet, Belgium
VAT: BE 0727 755 960

Tel.: +32 474 65 57 67
E-mail : nstrad01@nstrad.be

 

If you have any questions regarding this confidentiality policy, please feel free to contact us at any time by e-mail at nstrad01@nstrad.be

2. Which kind of data do we collect about you and for which purposes? 

We collect data when you browse our website or register on our website:

  • By signing up to our Newsletter or simply when contacting usyou provide us with personal data. We warrant that your data will be kept confidential, be duly protected and will not be disclosed to third parties without your prior consent. 
  • We use traffic analytics and statistics tools, such as Google Analytics, which collect anonymous data regarding the way you use our website and our online services such as your IP, your connection data, the browser you use, the duration of your sessions visiting our website, the pages viewed and the navigation paths.
  • We use marketing tools, such as the Facebook Pixel, to send you targeted advertising messages on Facebook and its network of distributed applications (apps).
  • We use cookies to improve your user experience on the website.

For further details on the way we use your data, please see Section 4 of this privacy policy.

3. How do we collect your data?

We may collect data relating to you where you directly provide us with such data (for example, by completing any of the forms on our website or by sending us e-mails). We may automatically collect certain data when you use our website, through cookies and similar technologies.

We may receive data from third parties such as web analytics tool providers such as Google LLC, based outside of the EU, social media such as Facebook, based outside of the EU, and providers of search engines, such as Google LLC.

4. How do we use your data?

All data relating to you collected on our website may be used to:

  • Personalise your experience and to meet your individual needs
  • Deliver personalised advertising content
  • Improve our website
  • Improve our customer service and the way we deal with your needs
  • Contact you by e-mail
  • Administer competitions, special offers or surveys

The purposes, legal bases and the duration of processing periods of the personal data are separately specified for each purpose of the data processing (see the provisions below for a detailed description of the various purposes of the data processing).

Newsletter

On our website, users can sign up to our Newsletter with free content, special offers or new products in connection with our online activities. 

To send you our Newsletter, we use only the data you have supplied us with, that is to say your first name and your e-mail address. 

The legal basis for the processing of your personal data in the context of our Newsletter is your consent as expressed by selecting the relevant content matching the tick box(es) when you sign up to the newsletter. To stop receiving the Newsletter, you are free to withdraw your consent at any time.

The data are processed for the duration of the Newsletter, unless you decide to stop receiving our Newsletter, in which case we will delete your data from our database within 30 days. 

If you decide to unsubscribe at any point in time to stop receiving our e-mails, you will find an unsubscribe link at the bottom of every e-mail we send you.

You may also update your profile and the way we use the data collected in the context of our Newsletter by way of a link to update your preferences at the bottom of every e-mail we send you.

Contact forms

When you contact us by e-mail, you obviously provide us with your e-mail address as the sender’s address. Moreover, you may also include other personal details in the body text or the other fields found on the form.

The legal basis for the processing of the personal data in this case is your consent which derives from the fact that you initiated contact with ourselves. 

Your personal data as provided in the context of these contacts by e-mail are processed only in order to enable us to reply to your request. The contents of the correspondence may therefore be archive-stored.

Cookies

We place cookies in your browser:

More particularly, a cookie specific to Google Analytics, which enables us to monitor only the pages you visit on our website. This system gives us access to aggregated data which do not allow us to identify you, but which help us to find out if our services meet with your approval, which pages are open to improvement, etc. You are free to object to this cookie being left on your computer by installing this Google module. As well as cookies from Facebook, Twitter, LinkedIn or Google Analytics, which enable us to keep us top of mind by way of advertising messages on the websites of advertisers. You are free to object to these cookies being left on your computer by following the procedures outlined in the following guides: click here for the Facebook guide, the Twitter guide, the LinkedIn guide and the Google guide.

For further details on this topic, please see Section 8 on the way we use cookies. 

Facebook Pixel

We use marketing tools from Facebook to send you targeted advertising messages on Facebook and its network of distributed applications (apps).

To do so, we have embedded a piece of JavaScript code known as the Facebook Pixel into the code of our website. The Facebook Pixel is able to track the pages you visit on our website and certain actions you carry out on our website, such as signing up to our Newsletter. 

This enables us to send you remarketing advertising messages on Facebook and its network of apps.

Traffic statistics and measurements

We use cookies to keep track of our website statistics, such as visitor numbers, the device operating systems and browsers used to visit our website, the duration of your sessions visiting our website, the pages viewed and the navigation paths.

We process these data to analyse the way you use our website and other online services, to administer and protect our company and our website, to provide you with content and pertinent advertising messages and to measure the efficiency of our online advertising efforts. 

To do so, we use Google Analytics. The data collected in this connection are completely anonymised and nowhere allow us to identify you.

To this end, Google LLC cookies are used for the Google Analytics services.

The use of Google Analytics services means that tracking code has been embedded into the source code of our website. This code is based on cookies but may also draw on other tracking technologies.

Social media

On our website, we have integrated certain social media functionalities, such as content sharing on social media and enabling you to subscribe to our social media accounts.

The use of these features involves the use of cookies by the administrators of social media such as Facebook and Instagram.

Comments

When you leave a comment on our website, the data entered in the actual comment form, as well as your IP address and the user agent of your browser are collected to help us spot undesirable comments.

An anonymised chain created from your e-mail address (also known as a hash) may be sent to Gravatar to check if you are using the latter.

Gravatar’s privacy policy is available to be consulted at https://automattic.com/privacy/.

Upon validation of your comment, your profile photo will be publicly displayed alongside your comment.

Blocked content from other websites

The articles on our website may include embedded content (e.g. videos, images, articles, etc.). The integrated content from other websites behaves in the same way as though the visitor were visiting this other website.

These websites may collect data relating to you, use cookies, block third party tracking tools, track your interactions with these blocked contents if you have an account whereby you are logged into their website.

Billing

Where a contractual relationship is in place between you and ourselves and where we need to send you an invoice, please be aware that we also process your personal data to the extent necessary to raise an invoice.

The legal basis for the processing of your data in this case is to enable us to comply with the legal obligation of raising invoices.

Moreover, all invoices raised are included as part of the accounting documents. As such, your data will be processed as part of this documentation during the time period required by law.

5. How long are your data retained?

Where you leave a comment, the comment and the associated metadata are kept on record indefinitely. This allows for the comments to be automatically identified and approved instead of leaving them sitting in the moderation queue.

Of the users who register on our website (where this is possible), we also store the personal data specified in their profiles. All users are able to view, amend or delete their personal data at any time (with the exception of their username). The Website’s administrators can also see and amend these data.

6. What are your rights to your data?

In compliance with the laws and regulations on data protection (GDPR), you have:

  • The right to request access to your personal data, to have your data rectified or deleted or to impose limits on the way your data are processed
  • The right to object to your data being processed
  • The right to have your data transferred
  • The right to have your data erased
  • The right to withdraw your consent to the processing of your personal data for a specific purpose where you have previously given your consent
  • The right to enter a complaint with the Data Protection Authority in connection with the processing of your personal data.

Also, if you have an account or if you have left comments on our website, you may request to be sent a file containing all personal data we have on you, including those you provided us with.

You also have the right to request for the personal data relating to you to be erased.

This does not apply to the data stored for administrative or legal purposes or for security reasons.

7. How do we protect your data?

We will neither sell, exchange nor transfer your individually identifiable personal data to third parties. This does not include trusted third parties which assist us in operating our website or running our business, where said parties contractually agree to uphold the confidentiality of these data.

We therefore believe it is necessary to share data with a view to investigating, preventing or putting in place measures regarding unlawful activities, suspected fraud, situations involving potential threats to the physical safety of people, violations of user terms, or where we are required to do so by law.

Non-private data however may be provided to other parties for the purposes of marketing, advertising or other uses.

We outsource the processing of the personal data to the following entities: :

1) INFO@WORKan SAS (simplified joint stock company) with a registered capital in the amount of 5000 €, with registered office at Rue Arthur Gailly 140 – 6224 Wanfercée-Baulet (Belgique), for storing the website data on their servers.

8. Do we use cookies?

Yes.

The cookies we use help to facilitate access to our website and to identify regular visitors. In addition, these cookies enhance the user experience by monitoring and providing content tailored to users’ interests. However, this use of cookies is not in any way linked to individually identifiable personal data on our website.

The cookies used enable us to:

  • Ensure the proper running of our website
  • Improve the speed of responsiveness and the security of the website
  • Improve the functionalities available on our website
  • Use traffic analytics and statistics tools
  • Use marketing tools
  • Provide social media features

Consenting to cookies

On your first visit to our website, you will be presented with information regarding the use of cookies.

Where you accept and close this information window, this means you accept the use of cookies in compliance with the provisions set out in the present privacy policy. 

You remain free at all times to withdraw your consent by deleting the cookies and by changing the cookie settings in your browser. However, please bear in mind that disabling cookies may cause problems in terms of the way you are able to use our website as well as many other websites that use cookies.

Cookie storage period

In compliance with the recommendations of the CNIL (the French Commission nationale de l’informatique et des libertés or National Commission for Information Technology and Liberties), the maximum storage period of cookies is 13 months after they were first placed on the user’s device. The same length of time applies to the validity of the user’s consent for these cookies to be used. The lifetime of the cookies is not automatically extended with every visit. The user’s consent therefore needs to be renewed at the end of each 13-month period.

Purposes of the cookies

The cookies may be used for statistical purposes, to optimise the services provided to users, from the processing of access frequency data across the personalisation of the pages all the way up to the actions performed and the data consulted.

Please be advised that we will place cookies on your device. The cookies register data relating to the way you browse our website (the pages viewed by you, the date and time of viewing, etc.), which we will be able to read on your subsequent visits.

Managing cookies 

Various options are open to you to manage cookies. The settings you enter may affect the way you browse the Internet and how you are able to access certain services which require the use of cookies. You are free to change your preferred cookie settings at any time by proceeding as detailed in the resources listed below.

1. Configuring your browser

For Chrome: https://support.google.com/chrome/answer/95647

For Internet Explorer: http://windows.microsoft.com/fr-FR/windows-vista/Block-or-allow-Cookies

For FireFox: https://support.mozilla.org/fr/kb/cookies-informations-sites-enregistrent

For Opera: http://help.opera.com/Windows/10.20/fr/cookies.html

2. Opt-out links for the traffic measurement (statistics) cookies

For the cookies placed by Google Analytics: https://support.google.com/analytics/answer/181881

3. Sharing cookies (social media links)

For the cookies placed by Facebook: https://fr-fr.facebook.com/help/cookies

For the cookies placed by Twitter: https://support.twitter.com/articles/20170518-utilisation-des-cookies-et-des-technologies-similaires-par-twitter

Further information on cookies

For further information on cookies, please check the CNIL website at: http://www.cnil.fr/vos-droits/vos-traces/les-cookies/